Case Study: Zippy’s increases customer visits with PAR Punchh

Zippy’s increases visits 45% QoQ with PAR Punchh

Zippy's, a Hawaiian restaurant chain with over 50 years in business, faced challenges in increasing sales post-pandemic and gathering customer data to improve experiences. To modernize its loyalty program, Zippy's partnered with vendor PAR Punchh to implement the Punchh Loyalty solution along with integrations for its POS and online ordering systems.

The solution from PAR Punchh included a new omnichannel rewards program and a premium mobile app. This rollout was supported by a targeted marketing campaign to transition existing customers. The results were a 30% participation rate in the new program and a 45% quarter-over-quarter increase in customer visits, demonstrating significant measurable impact for Zippy's.

Zippy’s