Case Study: Schlotzsky's achieves personalized loyalty growth with PAR Punchh

Schlotzsky's boosts loyalty customers 52% YoY with PAR Punchh

Schlotzsky's, a deli restaurant chain, faced challenges due to the rapid growth of third-party delivery and a lack of a unified loyalty program across its franchise locations. Its digital marketing also lacked engagement components. To address this, the company partnered with vendor PAR Punchh to implement a comprehensive customer loyalty and engagement platform.

The solution from PAR Punchh included the Punchh Loyalty platform with coupons, gamification, and beacons, integrated with their POS and online ordering systems. This implementation delivered significant results, including a 52% average yearly increase in loyalty customers, a loyalty check lift of up to 16%, and a 42% average yearly increase in offer redemptions.

Schlotzsky's