Case Study: Robeks boosts retention with PAR Punchh

Robeks boosts retention to 43% with PAR Punchh

Robeks, a health-focused smoothie and toast brand, faced challenges with an inflexible loyalty platform that limited their campaign creation and required additional costs, hindering their ability to efficiently engage customers. They partnered with vendor PAR Punchh to utilize its loyalty platform and data tools to gain greater control and grow their program.

The solution implemented by PAR Punchh provided Robeks with an easy-to-use platform featuring advanced segmentation and dynamic code generation. This enabled the creation of targeted, creative campaigns like their successful National Smoothie Day "drops." The results for Robeks included a 27% participation rate, a 43% retention rate, and a significant growth in their loyalty database, all while effectively managing discount rates.

Robeks