Case Study: UKG streamlines company-wide ERP integration with Prosci

UKG drives ERP integration for 56,301 users with Prosci

UKG, a leading human capital management cloud company formed from a merger, faced the immense challenge of integrating disparate systems and cultures across its 12,000 employees. This multi-year ERP integration project, affecting countless internal and external stakeholders, required a structured approach to change management to unify operations and processes. They partnered with Prosci to address this.

Using the Prosci Methodology and ADKAR Model, the solution involved certifying hundreds of change practitioners and aligning change management with project management. Prosci's framework was integrated into the project plan to drive awareness, desire, knowledge, ability, and reinforcement across the business. The results were highly successful, with over 56,000 users logging into the new platform and the project accelerating revenue growth through streamlined processes. UKG now embeds the Prosci Methodology into its fabric for all major transformational initiatives.

UKG