Case Study: Schiphol Airport achieves higher employee engagement with Prosci

Schiphol Airport boosts employee engagement 30% with Prosci

Schiphol Airport faced the challenge of integrating two business units, IT Project Delivery and Schiphol Projects, following a major reorganization. To ensure a smooth, people-first transition and overcome employee skepticism, they engaged the vendor Prosci to lead the change management process.

Prosci implemented its ADKAR and PCT Models to provide a structured approach, facilitated coworking sessions to build team cohesion, and ensured active sponsorship. This solution empowered over 60 people and led to a successful merger, with Schiphol reporting a 30% increase in employee engagement as a direct result of the partnership with Prosci.

Schiphol Airport