Case Study: Microsoft delivers a flawless earnings release with Prosci

Microsoft Investor Relations Delivers Flawless Earnings Release With Prosci

Microsoft, a major technology company, faced the complex challenge of replacing its legacy platform for delivering time-critical quarterly earnings releases. This high-risk project, managed by its Investor Relations team, required meeting stringent accuracy, security, and a two-minute service-level agreement to protect the company's reputation. To navigate this change, Microsoft leveraged its long-standing partnership with Prosci and applied the Prosci Methodology.

Using Prosci's change management tools and best practices, the team developed actionable plans for sponsorship, training, and communications. They conducted extensive dry runs to ensure a seamless transition. This approach resulted in a flawless FY23Q2 earnings release, with the two-minute publishing SLA being met. The project's success showcased how Prosci's methodology enables the delivery of even the most complex and high-risk programs.

Microsoft

Kent Rosema

Partner GPM for Financial Management Platforms