Case Study: Avnet achieves higher ROI and change capability with Prosci

IT Distributor Increases ROI with Change Capability

Avnet, a global distributor of electronics and IT components, faced the challenge of elevating employee adoption of new processes to achieve significant operational benefits as part of its continuous improvement initiative. To build enterprise-wide change capability, the company partnered with change management vendor Prosci, utilizing their methodology and acquiring a Prosci License for training materials and tools.

By leveraging the Prosci solutions, Avnet certified 450 change practitioners, established a Center of Excellence, and developed a global Community of Practice. This resulted in a higher return on investment, lower productivity drops, and a rise in project success. The company achieved a change maturity level of 5 in many regions and was recognized for the fourth year in a row on a top supply chain operations list, with Prosci's change management being a critical success factor.

Avnet

Carla Howard

Change Management Center of Excellence