Case Study: a financial services firm achieves higher adoption and less resistance with Prosci change management

Financial Services Leader Launches New Workday System, Prepares for Accelerated Change

A major financial services firm faced the challenge of low adoption rates on its projects due to inconsistent and sporadic change management practices. With a high-impact Workday implementation on the horizon, the company needed to build a standardized, organizational-wide change capability. They partnered with Prosci to address this need.

The solution from Prosci involved certifying 131 employees, building a Change Management Center of Excellence, and delivering specialized workshops. This structured, Prosci Methodology-driven approach was critical to the successful launch of the new Workday system, which saw high adoption and minimal resistance. The firm now reports significantly better adoption and less resistance on all projects because of its Prosci change management efforts.