Case Study: a large global bank strengthens regulatory change adoption with Prosci

a large global bank boosts adoption by 60% with Prosci

A large global bank faced significant challenges in navigating a strict regulatory environment and managing large-scale organizational changes. Their focus was primarily on technical aspects, which led to a fragmented approach and employee resistance, with leadership often viewing change management as a secondary concern. To address this, the bank partnered with Prosci to enhance their change management capabilities and adopt a more structured, people-focused approach.

Prosci worked with the bank to design and deploy an Enterprise Change Management Office, build internal capabilities by certifying over 100 practitioners, and establish a community of practice. This solution, which leveraged Prosci's Advisory Services, certification programs, and Organizational Change Competency License, resulted in a 60% increase in adoption rates for changes. The bank successfully implemented key initiatives, saw a clear return on investment, and significantly enhanced its overall change management maturity.