Case Study: Major International Airline achieves millions in operating cost savings and doubles availability processing with PROS Real-Time Dynamic Pricing

Pros Provides Insight and Agility To Move at The Speed of the Travel Business

A major international airline with $25 billion in annual revenue faced rapidly growing availability requests from Global Distribution Systems that were overtaxing its legacy mainframe reservation and revenue-management architecture. The aging system was rejecting roughly 5% of traffic, suffering high mainframe utilization and slower response times, and could not scale to efficiently manage complex, high-volume availability queries across markets.

The airline migrated to PROS Real-Time Dynamic Pricing (RTDP Advantage edition) in the PROS Cloud and deployed availability satellites behind the reservation system to handle GDS traffic. Within nine months the airline doubled processed availability requests with nearly 0% rejection, cut RTDP response times from ~50 ms to 20–25 ms, reduced transactions over 750 ms by 94%, and halved mainframe usage—delivering millions of dollars in operating-cost savings and greatly improved scalability.