Case Study: Metalwork Industrial Distributing Company achieves nearly $4M above-target revenue and an expected $18M annual gross profit lift with PROS

Industrial Distributor Controls Discounts to Push millions to the Bottom line

A multi-billion-dollar industrial distributor of metalworking supplies that ships more than one million products to thousands of suppliers and hundreds of thousands of customers struggled with excessive discounting by inside sales associates and slow, error-prone manual pricing for its annual catalog—leading to copied customer price agreements and significant margin leakage.

PROS delivered a science-based pricing suite—analytics to find margin leaks, real-time margin-and-discount guidance for sales, and automated catalog price-setting for more than 500,000 items—which enabled immediate corrective action. The result: $3.8M above target revenue (nearly $4M) and an anticipated $18M annual gross profit lift, plus faster quote turnaround, higher sales confidence, and better-aligned compensation.