Case Study: Industrial Building Technologies Manufacturer achieves 98% reduction in service offer creation time with PROS Smart CPQ

How partnership with PROS reduced service offer creation time by 98% for this industrial manufacture

An industrial building technologies manufacturer with €10–20 billion in revenue and 50,000–100,000 employees faced inconsistent, time-consuming pricing and quoting processes across locations. Pricing lived in spreadsheets, old contracts, and individual drives, leading to errors, slow response times, and missed revenue and margin opportunities.

Partnering with PROS, the company implemented PROS Smart CPQ and later added extensible AI and customized, AI-driven pricing algorithms and secondary CPQ workstreams. The solution cut service offer creation from 48 hours to 30 minutes (98% reduction), reduced product quote time by 65%, raised margins by 50 basis points, and lowered human error by 80%.