Case Study: Global Chemicals Firm achieves millions in margin improvement with PROS pricing solutions

Global Chemicals Firm Standardizes Pricing Processes to Boost Margins by Millions

A global chemicals company with subsidiaries serving customers in more than 200 countries faced inconsistent, ad hoc pricing processes, misaligned corporate and field policies, and unclear cost-to-serve data. Sales teams couldn’t accurately measure contribution margin, resulting in routine approval of noncompliant invoices and millions of dollars in forgone profit. Executives recognized the need for an integrated pricing strategy, easy-to-use tools, and robust technology to restore discipline and improve profitability.

The company implemented PROS pricing solutions, delivering a real-time web pricing interface integrated with SAP, standardized data sources and administration, and corporate controls over pricing and deals. The new system replaced legacy tools, gave visibility into pricing by customer and product, standardized price construction, and enabled quick, uniform price execution in the field. Within weeks (17 days post‑go‑live) underperforming products and customers were identified and corrected, and the firm expects millions of dollars in margin improvement.