Case Study: X‑Rite achieves 100% online revenue growth and 3x online orders with PROS Cameleon (PROS)

Doubled Online Revenue with A PROS Solution

X-Rite, a leader in color measurement and matching solutions for industries from print to retail, faced a fragmented and error-prone online ordering experience. Multiple manual steps, limited options, slow fulfillment and high order-processing costs made it hard to serve customers—especially smaller businesses—and threatened X‑Rite’s competitiveness.

X‑Rite implemented PROS Cameleon to automate product configuration, provide guided selection and accurate pricing, and integrate ordering with its ERP, creating a self-service online store. The result: ecommerce revenue doubled and online orders tripled, 98% of orders ship within 48 hours, order-processing costs fell by more than 50%, and X‑Rite profitably expanded into price‑sensitive small‑business markets.

X-Rite

Murphy Keeley

Director of Sales Operations