Case Study: Global Pharma Logistics Provider achieves faster, consistent quoting with PROS

Global Pharma Logistics Provider Modernizes Quoting with PROS

A global healthcare and pharmaceutical logistics provider (1,000–5,000 employees, ~$800M–$1B revenue) struggled with slow, error-prone quoting driven by disconnected tools and manual processes—problems that intensified during COVID-19 vaccine trials as pricing complexity surged and teams faced inconsistent, hard-to-audit pricing.

After two failed internal attempts, the company selected PROS to integrate with legacy systems and automate pricing and proposal workflows. Implementations of Smart Configure Price Quote, Smart Price Optimization & Management, and PROS Integrate sped up quote turnaround, standardized pricing logic across markets, reduced manual effort and errors, and improved responsiveness and reliability for high‑stakes shipments.