Case Study: ThyssenKrupp Elevator Manufacturing achieves 25% reduction in order-to-delivery time with PROS Cameleon CPQ

25% Reduction in Order-To-Delivery Time Using Pros Smart CPQ Solution

ThyssenKrupp Elevator Manufacturing France (TEF) is a €110M business that designs and manufactures bespoke elevators sold through internal sales, agencies and distributors worldwide. Faced with highly complex configure-to-order products, manual quoting and pricing processes caused long quote cycles, frequent errors, high administrative costs and limited self-service options—hindering responsiveness and a multichannel e-commerce growth strategy.

TEF implemented PROS Cameleon CPQ with a 3D product configurator and an e-commerce portal (tef-online.com) for agencies, distributors and customers. The solution accelerated quoting and order capture, delivering a 25% reduction in order-to-delivery time, 70% of orders automated, a 30% increase in estimates, 20% of orders placed online, analysis time cut threefold, and measurable gains in productivity, quality and distributor satisfaction.

ThyssenKrupp Elevator Manufacturing

Jérôme Morille

Director of Industrial Systems and Sales Support