Case Study: Ayyeka creates multi-branded knowledge bases for OEMs with ProProfs Knowledge Base

Ayyeka - Customer Case Study

Ayyeka Technologies, an industrial IoT solutions provider, needed a single knowledge base that could serve multiple white-label OEMs while appearing uniquely branded for each one. The challenge was to customize terminology, content, logos, and colors for different audiences without creating separate knowledge bases, and ProProfs Knowledge Base was chosen because it was willing to enhance the product to meet that requirement.

With ProProfs Knowledge Base, Ayyeka created one scalable system that could quickly spin up new OEM sites in about an hour, each with its own branding and content rules. The result was a single source of truth with full control over what each audience sees, reduced maintenance overhead, and no need for backups, restores, or builds, allowing Ayyeka to focus on other priorities.

Ayyeka

Yehudit Kunkel

Incharge, Technical Documentation