Case Study: Acer achieves secure multi-language internal documentation with ProProfs Knowledge Base

Acer - Customer Case Study

Acer, one of the world’s top ICT companies with operations in more than 160 countries, needed a secure internal documentation system that could sync documents from its main headquarters database. Because the company supports multiple countries and languages, Acer also needed a multilingual solution with strong security and password protection that could scale to customer-facing use later. To meet this need, Acer turned to ProProfs Knowledge Base.

ProProfs Knowledge Base helped Acer build its internal documentation system and sync existing documents for secure access. The ProProfs team also built APIs for document syncing, integrated the solution with ADFS, and set up secure login on the knowledge base home page. As a result, Acer gained a structured, multilingual platform with the service and customization it needed, supporting more than 160 countries.

Acer