Case Study: Community Association Management Firm achieves consolidated, accurate vendor master data with Profisee MDM

Community Association Management Firm - Customer Case Study

The Community Association Management Firm, a nationwide association management company, faced growing vendor data fragmentation as each branch maintained its own operational database and ID system, producing branch duplicates, payment risks, and compliance challenges. To unify processes and master vendor records, the firm selected Profisee and its Profisee MDM platform and built a new self-service Vendor information portal.

Profisee implemented an MDM hub with Golden Record management and real-time synchronization between the operational systems and the Vendor portal, enabling vendors to own and update their master records, consolidating duplicate accounts and categorizing non-traditional payees. The Profisee solution improved data accuracy and compliance workflows, streamlined vendor assignment processes, reduced duplicate records across branches, and produced dramatic cleansing metrics (products reduced from roughly 900K to about 20K), lowering liability and operational overhead.