Case Study: Leading European Public Utility unifies fragmented data with Profisee

Leading European Public Utility Strengthens Operational Efficiency and Resiliency with Profisee

Leading European Public Utility provides water and wastewater services to more than 16 million residents across multiple regions. It faced fragmented systems and inconsistent data across more than 150 disconnected systems, which made billing, maintenance, infrastructure operations, and emergency response harder to manage. The utility selected Profisee as its MDM platform to build a trusted data foundation.

Profisee helped the utility automate matching, survivorship, and governance across location and asset domains. The company unified and validated billing and service data, reduced errors, improved revenue cycle accuracy, and consolidated asset and geospatial data to streamline maintenance dispatch and speed emergency response.