Case Study: University of West London achieves streamlined invoice automation and greater spend visibility with Proactis

University of West London Sets the Standard For Invoice Automation With Proactis

University Of West London, a modern London university with 12,000+ students and around 900 staff, faced a decentralised procurement environment where a three-person Accounts Payable team was manually processing more than 10,000 invoices and 5,000+ purchase orders a year. To improve efficiency, transparency and management information they extended their existing Proactis marketplace usage and engaged Proactis’ Invoice Capture Managed Service.

Proactis delivered a single integrated managed service (Proactis Marketplace plus Invoice Capture) to automate receipt, validation and payment of paper and PDF invoices, intelligently extracting data, attaching invoices to POs and triggering goods‑receipt and payment alerts. The Proactis solution drastically cut invoice processing costs, boosted PO compliance and spend visibility, freed AP staff to focus on higher‑value work and improved supplier relationships.

University Of West London

Adeel Rajput

Head of Procurement