Case Study: Environmental Services Firm achieves 100% visibility of supply-base accreditation with PROACTIS SRM

PROACTIS Helps To Achieve 100% Visibility Of Supply Base Accreditation

Environmental Services Firm, a major UK recycling and waste management company serving millions of households and thousands of commercial customers, faced fragmented supplier data across 21 legal entities and a legacy ERP cleanup ahead of an SAP migration. To standardise supplier qualification, measure supplier risk and target non‑compliant suppliers, the organisation engaged Proactis and chose Proactis Supplier Relationship Management (SRM) to replace paper‑based processes and improve visibility and control.

Proactis implemented a web‑based SRM solution with online questionnaires, workflow, automatic scoring, supplier risk profiles and a Supplier Portal for self‑service. As a result, the organisation achieved 100% visibility of supply‑base accreditation, rationalised 50,000 supplier records, accredited 6,300 suppliers, and now manages £280m of spend centrally; Proactis SRM also automates expiry notifications and helps target non‑compliant suppliers to bring spend under central frameworks and realise savings.