Case Study: Police Authority achieves purchasing compliance and essential financial controls with Proactis

Police Authority Achieves Purchasing Compliance and Essential Financial Controls

The Police Authority, one of the largest forces in England and Wales with around 10,000 staff across 35 departments and roughly £100m annual indirect spend, lacked a computerised requisitioning process, causing inefficiency, weak auditability and uncontrolled maverick purchasing. To address this, the Authority engaged Proactis to automate and transform its Purchase-to-Pay (P2P) process.

Proactis implemented its Purchase-to-Pay platform with customised order templates, approval workflows, centralised invoice management and integration to Infor SunSystems, driving an inductive buying experience for everyday users and reaching 80% staff adoption within 12 months. The deployment delivered 100% visibility and control of corporate expenditure, eliminated maverick spend, automated invoice matching, reduced P2P time and resource costs, and produced measurable savings and stronger financial governance.