Case Study: State Licensed Private Health Insurance Company achieves $6.9M in 12-month cost savings and procurement transformation with Proactis

Centre-Led Procurement Model Leads to 12-month Cost Savings and Avoidance of $6.9 Million

State Licensed Private Health Insurance Company, a North American non-profit insurer serving 29,500 business customers and 2.8 million members, faced mounting cost, compliance and supplier‑data challenges amid industry headwinds. To increase transparency, standardise source‑to‑contract processes and meet new regulatory requirements, the organisation engaged Proactis to deploy a centre‑led procurement and supplier management solution.

Proactis streamlined and modernised procurement with a web‑based supplier portal, vendor self‑service, and consolidated vendor management—rationalising the base to ~1,000 suppliers, managing 3,000 contract records and ~1,000 transactions per year, and enabling 50% more RFXs without additional staff. As a result, Proactis helped the customer identify $6.9 million in procurement savings and avoidance in 12 months (on $150 million contract spend), while improving transparency, comparability, compliance and overall governance.