Case Study: Birmingham Community Healthcare NHS Foundation Trust achieves automated, auditable sourcing and improved procurement efficiency with Proactis

Birmingham Community Healthcare NHS Foundation Trust Transforms and Automates Its Sourcing Processes

Birmingham Community Healthcare NHS Foundation Trust, which delivers over 100 community and specialist services across Birmingham and the West Midlands, needed to automate and standardise its sourcing and tendering processes (handling about 50 tenders per year) while reducing supplier administrative burden and ensuring statutory and local compliance. The Trust expanded its use of Proactis, deploying Proactis Sourcing to provide an auditable electronic sourcing platform with automated PQQ scoring and online ITT evaluations.

Proactis implemented a single, configurable sourcing system with a shared supplier portal, a question library, links to TED.eu, Contracts Finder and Supplying2NHS.org, and 24/7 online evaluation capability. As a result, Birmingham Community Healthcare NHS Foundation Trust achieved full assurance for internal and external sourcing audits, improved sourcing efficiencies and supplier reach, reduced supplier registration friction, and automated online scoring — transforming procurement operations since partnering with Proactis.

Birmingham Community Healthcare NHS Foundation Trust