Case Study: TELUS achieves better hiring and stronger team leadership with Predictive Success Corporation

Reaching the highest potential and leaving behind a legacy with National Director of Sales at TELUS, David Dorey

The customer, Telus, a major Canadian telecommunications company, sought to improve its hiring process for its national sales team. The challenge was to efficiently identify and hire the right external candidates with the correct behavioral traits for the job, a process their National Director of Sales found difficult and time-consuming without the proper tools. To address this, they partnered with vendor Predictive Success Corporation and implemented The Predictive Index® system.

Predictive Success provided a solution that gave the sales director deep insight into applicants' behaviors, which streamlined the candidate review process. This saved a significant amount of time and enabled Telus to make successful, correct hires on the first attempt. The director reported that the tool helped him tremendously in building a high-performing team, noting that the right hiring tools are essential for creating a successful and effective sales force.

Telus

David Dorey

National Director of Sales