Case Study: Totango achieves lower attrition and stronger culture with The Predictive Index

How people data helped Totango prosper

Totango was scaling quickly and needed a better hiring approach after a poor culture-fit hire highlighted the risks of relying on resumes alone. With The Predictive Index and its PI Hire software, the company shifted to using people and behavioral data to improve hiring decisions and support long-term growth.

The Predictive Index helped Totango embed PI Hire into its hiring process across the business. The solution improved retention, with analysis showing the PI-using part of the company had much better attrition results, and overall attrition later dropped by as much as 20% in some departments.

Totango

Jamie Bertasi

Chief Operations Officer