Case Study: Civitas Senior Living achieves faster, better hires and stronger teams with The Predictive Index

For Civitas Senior Living, great care starts with great employees

Civitas Senior Living, a fast‑growing operator of 50+ senior living communities with about 2,500 employees and seven new communities planned, needed to scale hiring and support its workforce amid the disruption of COVID‑19. To meet that challenge, Civitas partnered with The Predictive Index, using its talent optimization platform and PI Behavioral Assessment to bring objective people data into recruiting and development.

The Predictive Index solution included targeted job descriptions, candidate matching via the PI Behavioral Assessment™, structured interviews with the PI Interview Guide, and team development through PI Team Work Styles. Using The Predictive Index, Civitas filled over 100 roles in a matter of weeks, cut the average interviews per hire from about 10 to 4, freed managers to focus on residents, and improved coaching and team fit across the organization.

Civitas Senior Living

Anthony Ormsbee-Hale

VP of People Operations