Case Study: Traditions Management achieves stronger culture and better hiring with The Predictive Index

Building community through empathy and awareness

Traditions Management, a senior living provider with communities in Indiana, Ohio, Kentucky, and Pennsylvania, faced the challenge of hiring caregivers and staff who not only had the right skills but also fit its culture and five core values—especially important during COVID-19 when resident wellbeing and socialization became more fragile. To meet that need, Traditions Management turned to The Predictive Index and its talent optimization platform to bring behavioral insight into hiring and team decisions.

The Predictive Index provided data-driven behavioral assessments that helped Traditions hire for behavioral fit, align people with the right roles and managers, and improve empathy and communication across teams. As a result, Traditions Management has scaled its staff and “increased its hiring considerably over the past three months,” managers now use PI daily to evaluate fit and improve relationships, and leadership reports stronger culture, smoother teamwork, and better care for residents thanks to The Predictive Index’s talent optimization practices.

Traditions Management

Rachael Smith

Program Portfolio Director