Case Study: Verizon Wireless achieves tax accuracy, compliance and cost savings with Precisely GeoTAX

Verizon Wireless - Customer Case Study

Verizon Wireless faced mounting tax-assignment errors across more than 10,000 state and local taxing jurisdictions that caused revenue loss, penalties and even lawsuits due to manual, error-prone processes. To address this, Verizon Wireless turned to Precisely and its GeoTAX Spectrum Enterprise Tax solution to automate tax jurisdiction assignment and improve address accuracy.

Precisely’s GeoTAX standardized addresses, provided quarterly-updated boundary data and integrated with Verizon Wireless’s billing systems, with on-site Precisely staff helping the rollout finish five months ahead of plan. The implementation exposed that 40% of certain sites were misassigned to city taxes (yielding immediate cost savings), cut billing errors and returned mail, improved MTSA compliance (reducing audits and unlocking provider discounts), and sped dispute resolution and customer-service improvements.

Verizon Wireless

Vicki Anger

Transaction Taxes Staff Manager