Case Study: Leading Telecommunications Company achieves 50% faster production and advanced invoice customization with Precisely

Top-tier Telecommunications Company Increases Efficiency and Customization Capabilities

Leading Telecommunications Company, a multinational operator providing mobile, wireline, Internet and television services, needed a more efficient, customizable document and invoicing platform to support printing and digital archiving, electronic invoicing, parallelized print/archive cycles, integration of an acquired business, online shop documents, and sub‑24‑hour invoicing runs. They selected Precisely (EngageOne Compose) to meet these requirements.

Precisely integrated EngageOne Compose and Content Author with the customer’s Doc1 platform and delivered a desktop Invoice Analysis Tool for business users, plus enhanced invoice marketing messaging. As a result, the company cut production times by 50%, drastically reduced platform size while raising productivity, delivered segmented marketing campaigns across eight invoice zones and controlled envelope inserts without changing Doc1 logic, produced more than 25 user‑customizable reports, and achieved the required invoicing cycle performance.