Case Study: Leading Strategic Enrollment Management Company achieves on-demand student analytics and reduced call center volume with Precisely Data360

The Power of Transparency Enabling Easy Access to Higher Education Analytics

Leading Strategic Enrollment Management Company, a 30+ year SEM provider serving 1,200+ higher education institutions, faced a stalled multi-year effort to build a data marketplace and interactive dashboards. Their legacy infrastructure was costly, siloed, and lacked standardized data definitions, leading to inefficient ETL/reporting, manual validation work, and an inability to deliver timely, on-demand analytics. They engaged Precisely and its Precisely Data360 solution to modernize governance, integration, and analytics delivery.

Precisely deployed Data360 to create an enterprise data governance program with a central business glossary, end-to-end data integration and automated data quality rules, and standardized client dashboards. Within two months five executive dashboards with drill-downs went live (and one month later rolled out to all 1,200+ clients), enabling on-demand analytics, reducing call-center ad hoc requests, retiring legacy reports, and allowing the company to repurpose more than 100 analysts from manual file validation to higher-value analytic work.