Case Study: MidMichigan Health achieves continuous physician access and saves 300+ hours of downtime annually with Precisely's Assure MIMIX HA

MidMichigan Health - Customer Case Study

MidMichigan Health, a nonprofit healthcare system serving central Michigan with multiple hospitals, clinics and specialty services, needed to ensure physicians always had immediate access to up‑to‑the‑minute patient records even during planned maintenance or unexpected IT outages. The organization deployed BlueWare’s Wellness Connection electronic medical record solution and engaged Precisely to protect its availability using Assure MIMIX HA.

Precisely implemented Assure MIMIX HA (installed and configured alongside BlueWare’s rollout) to maintain a real‑time replica on a remote backup IBM i server that can assume production instantly during outages. The solution protected critical patient records, ensured continuous physician access, eliminated more than 300 hours of planned downtime annually (equivalent to over $4.8M at $16,000/hour for a 500‑bed hospital), boosted productivity, cut operating costs and maximized the ROI of the new EMR.

MidMichigan Health

Dean Butler

Computer Operations and Support Supervisor