Case Study: Krispy Kreme Doughnuts achieves continuous, error-free system availability for its supply chain with Precisely Assure iTERA HA

Krispy Kreme has a high level of confidence in Assure iTERA HA

Krispy Kreme Doughnuts needed flawless, always-available IT systems to support a tightly timed supply chain and high-volume electronic billing—any outage could disrupt deliveries of hot, fresh doughnuts and hurt cash flow. With a small IT staff managing EDI and IBM i–based applications for hundreds of users, Krispy Kreme selected Precisely’s Assure iTERA HA to add the resiliency required for near-100% system reliability.

Precisely implemented Assure iTERA HA on Krispy Kreme’s production and offsite backup IBM i servers, providing fast installation, hands-on training, and remote support. The result was continuous availability with error-free replication, automated backups, reduced IT workload, protection against disasters, and measurable recovery performance (over 12 million transactions caught up in three hours after a 12‑hour outage), delivering improved supply chain integrity and higher operational efficiency.

Krispy Kreme Doughnuts

Greig Radford

Manager of System i Technology