Case Study: Johnstone Supply achieves 47% eCommerce growth and centralized product content with Precisely's EnterWorks PIM

Johnstone Supply Centralized their Product Content with Precisely EnterWorks

Johnstone Supply, the largest HVAC distribution cooperative with nearly 400 locations, needed to scale B2B eCommerce and deliver consistent, enriched product content across web, mobile, in-store and print channels. Facing fragmented data in multiple systems and spreadsheets, duplicate and inconsistent product records, and legacy processes that couldn’t handle growing assortments, Johnstone selected Precisely’s EnterWorks PIM to centralize product information and support its new eCommerce strategy.

Precisely implemented EnterWorks as a central data hub with a business-friendly UI and supplier portal, enabling Johnstone to consolidate 80K+ actively managed products, publish a 300‑page annual catalog, and speed content to market. The Precisely solution improved data quality and channel consistency, boosted operational scale and supplier collaboration, and helped drive a 47% year‑over‑year increase in eSales.

Johnstone Supply

Laura Schultz

Director IT and PMO