Case Study: Global Voice-Activated Digital Assistants achieve more accurate, globally consistent answers and operational efficiency with Precisely

Global Voice Activated Digital Assistants - Customer Case Study

Global Voice Activated Digital Assistants, the creator of one of the world’s most popular voice‑activated digital assistants, needed to improve the quality and global consistency of the location data that underpins its knowledge base. To solve gaps in mapping practices, political boundaries and terminology worldwide, the company selected Precisely and its datasets — World Boundaries Premium, Neighborhood Boundaries and World Time Zone Boundaries — to provide a single, authoritative source of geographic information.

Precisely delivered an integrated location baseline (six granular boundary layers, three additional neighborhood levels for large cities, and global time zones) with quarterly updates, eliminating the need to stitch together multiple providers and reducing ongoing maintenance overhead. The result is faster, more accurate and context‑aware answers — for example, precise POI searches within NYC neighborhoods and location-sensitive responses to disputed territories — letting data teams focus on improving answers and giving the digital assistant a measurable edge in global accuracy and operational efficiency.