Case Study: Amway India achieves real-time data availability and increased e-commerce adoption with Precisely Connect

Amway India - Customer Case Study

Amway India, the Gurgaon-based subsidiary of Amway Corporation, relied on a custom ERP on IBM i/Db2 and a Windows/.NET e-commerce platform on SQL Server. As e-commerce grew to about 31% of sales, timely data sharing (order histories, ABO profiles, business summaries) became critical, but Amway’s cross-system transfers were often batched overnight—leaving some e-commerce data up to a day or more out of date. To address this, Amway India selected Precisely and its Connect data integration/replication solution (Connect CDC).

Precisely implemented Connect to replicate changes in real time between the ERP Db2 databases and the e-commerce SQL Server platform, fully automating cross-platform replication with minimal load on source systems. The result: data that once lagged 10 minutes to 24+ hours is now available almost immediately, ABO profile changes appear instantly, e-commerce adoption and profitability increased, manual workloads were reduced, and Amway India estimates a roughly 25% extension of infrastructure life (about one year).

Amway India

Harsh Anand

Manager of Groupware and IT Support Services