Case Study: Comcast achieves billion-record, 6-hour billing assurance with Precisely's Data360 Analyze

A single analytics solution, a slew of business challenges solved stabilizing an avalanche of data

Comcast, the large media and broadband provider serving more than 20 million customers across 40 states, faced major revenue-assurance and billing challenges driven by the volume and variety of operational data. With decentralized accounting across 20 regions and 30 different practices and a customer billing interface that required processing more than a billion records monthly under strict SLAs and ASC 606 compliance, Comcast selected Precisely’s Data360 Analyze as a scalable, flexible data preparation and analysis solution.

Precisely implemented Data360 Analyze to join, blend, profile and automate data flows across billing, revenue reallocation, fraud detection, commissions and regulatory payments, standardizing processes enterprise-wide. The deployment reduced the billion-record monthly processing window from roughly 30 hours to six, automated over 50 critical data flows, strengthened ASC 606 compliance, enabled fraud detection and recovery, and materially improved data quality, efficiency and customer trust.

Comcast