Case Study: Lytx achieves centralized contract visibility and scalable renewals with Pramata

Lytx Rapid growth and customizable client solutions benefit from Pramata’s streamlined approach

Lytx, a San Diego–based leader in AI-powered video telematics and fleet safety, faced a scaling problem as its subscription business grew rapidly: contract and change‑order data were scattered across teams, making quote-to-cash, renewals and billing inquiries slow, manual and error-prone. The company needed a single, reliable source of contract truth to support upgrades, renewals and strategic account planning.

Pramata implemented a Repository-as-a-Service integrated with Salesforce, digitizing 50,000+ contracts and orders across 4,000+ accounts to create centralized visibility and reliable contract data. The solution streamlined workflows, improved renewal forecasting and cross‑team collaboration, enabled informed pricing and bundling decisions, and helped Lytx scale account management beyond just its largest customers while maximizing revenue retention and customer satisfaction.

Lytx

Jeff Alvarez

Senior Director, Client Success