Case Study: MetricStream cuts CLM costs by nearly 50% and reduces contract search requests by 80% with Pramata

Finds its ideal contract management match with Pramata and says goodbye to its dysfunctional CLM

MetricStream, a global SaaS leader in Integrated Risk Management and GRC, struggled for years with a legacy contract lifecycle management system that left teams unable to find or search contracts, generated constant legal requests, and stalled productivity — all while the vendor remained unresponsive. After six-plus years and a failed renewal attempt to fix the system, leadership concluded the CLM was costing time, efficiency, and morale.

MetricStream replaced the legacy system with Pramata, which quickly ingested and digitized their contract library and delivered a searchable, self-service repository backed by an engaged implementation team. The change reduced legal requests by about 80%, cut annual CLM costs nearly in half, gave sales and CS a single source of truth, and turned months‑long tasks (example: a six‑week contract search) into two‑hour jobs.

MetricStream

Kath de Lange

Vice President GTM Operations