Case Study: FICO achieves improved sales effectiveness and stronger compliance with Pramata contract management

FICO Powers sales effectiveness and reinforces compliance with improved contract management

FICO, a leading analytics software company, struggled with highly negotiated, frequently changing customer agreements and more than 40,000 historical contracts scattered across SharePoint sites, file shares and spreadsheets. The lack of a single, searchable source of contract truth prevented consistent visibility into pricing, entitlements and commitments, hindering revenue recognition, compliance and sales operations across legal, finance and sales teams.

FICO deployed Pramata to digitize and extract contract data, integrate with existing MDM and Oracle systems, and provide daily updates and fast access for about 600 users. The solution centralized contract intelligence, sped post‑merger integrations and due diligence, improved renewal and upsell processes, increased operational efficiency, and uncovered $2.5 million in previously uncollected revenue from licensing noncompliance in the first year.

FICO

Tom Carretta

Vice President Legal and Associate General Counsel