Case Study: Managed Health Care Associates achieves streamlined contract management and organization-wide efficiency with Pramata

MHA transforms contract management and opens up new possibilities for innovation and efficiency with Pramata

Managed Health Care Associates (MHA), the largest alternate-site GPO in the U.S. serving long-term care and specialty pharmacies and senior living providers, relied on contracts as a core part of its business. Their legacy CLM began causing major pre-signature workflow failures—missed notifications, limited user licenses, and inflexible, costly customizations—that disrupted collaboration across legal and the broader organization.

MHA adopted Pramata’s end-to-end CLM and AI tools, giving broad user access, centralized intake, and easy in-house workflow customization supported by an engaged Pramata team. The result: fixed notification gaps, fewer status emails, faster request handling, empowered non-legal teams with self-service contract visibility, and new AI-driven initiatives (contract playbooks and automated redlining) that boost efficiency and reduce risk.

Managed Health Care Associates

David Frankel

Vice President and Associate General Counsel