Case Study: Southern Water achieves successful digital transformation with Powtoon

Southern Water - Customer Case Study

Southern Water partnered with PowToon to support its digital transformation and improve employee understanding of new processes. The company needed a more visual, engaging way to communicate change, train a modern distributed workforce, and clearly explain the benefits of new ways of working.

Using PowToon’s visual communication platform, Southern Water created animated films, branded training content, and microlearning materials for internal updates and rollout communications. The result was stronger employee engagement and commitment, broad adoption of transformation initiatives, and measurable savings of over £480 million, with more than 200 employees trained over a six-month rollout period.

Southern Water

Chris Taylor

Internal Communications Manager Consultant