Posh B2B Case Studies & Customer Successes

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Posh is a venture backed conversational AI company that spun out of MIT's AI lab in 2018. They are committed to democratizing access to banking and accelerating the responsible adoption of AI for financial institutions, transforming how they serve their communities and employees. They transform how financial services companies connect with their customers and automate contact centre workflow.

Case Studies

Showing 11 Posh Customer Success Stories

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Associated Credit Union of Texas achieves 93% lower call abandon rates with Posh AI

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Citadel Credit Union reduces call costs and boosts NPS with Posh AI

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FirstLight Federal Credit Union improves member service with Posh AI

FirstLight Federal Credit Union logo

Florida Credit Union improves member service with Posh Voice and Digital Assistants

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Freedom First Credit Union saves over $225,000 annually with Posh AI

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Harvard Federal Credit Union achieves 24/7 self-service and lower support costs with Posh AI

Harvard Federal Credit Union logo

Hudson Valley Federal Credit Union boosts member support and agent efficiency with Posh

Hudson Valley Federal Credit Union logo

Interra Credit Union reduces call volume and improves service with Posh AI

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Ion Bank boosts self-service and reduces calls with Posh AI

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One Nevada Credit Union achieves 24/7 member service with Posh Conversational AI

One Nevada Credit Union logo

VyStar Credit Union achieves faster onboarding and fewer call transfers with Posh AI

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