Case Study: UVA Health reduces hospitalizations and readmissions with PointClickCare

UVA Health cuts readmissions 46% with PointClickCare

UVA Health faced the challenge of a small percentage of patients with complex chronic conditions accounting for a disproportionate share of healthcare costs through frequent emergency department visits and hospital readmissions. To address this, they piloted the Medicine HOME program and sought a solution to better coordinate care when their high-risk patients sought treatment at various EDs across the state. They leveraged the Emergency Department Care Coordination (ED Optimization) program with technology from PointClickCare.

Using PointClickCare's solution, UVA Health's care team receives real-time alerts when an enrolled patient arrives at any ED in Virginia, allowing for immediate coordination with the treating team and providing access to the patient's individualized care plan. This solution delivered substantial results: a 12-month analysis showed a 30% drop in admissions, a 46% decrease in readmissions, and a 20% reduction in total costs of care. PointClickCare enabled highly informed and coordinated care for UVA Health's most vulnerable patients.

UVA Health