Case Study: a university-based regional healthcare system reduces rehospitalizations with PointClickCare PAC Network Management

University-based Regional Healthcare System reduces rehospitalizations by 3.3% with PointClickCare

The University-based Regional Healthcare System, a large network of 13 hospitals and 150 locations, faced significant challenges in coordinating patient care with its post-acute care providers. With a small team of case managers, it needed to shift from a discharge-focused model to a holistic care approach and improve the monitoring and coordination of patient transitions.

To address this, the organization implemented PointClickCare's PAC Network Management solution. This tool provided clinicians and facilities with real-time access to patient data directly within clinical workflows, enabling proactive management of high-risk patients. As a result of this improved collaboration and data exchange, PointClickCare helped the health system achieve a 3.3% reduction in its rehospitalization rate over two years, with even greater reductions when the tool was used most actively.