Case Study: Torrance Memorial Medical Center improves ED efficiency and outcomes with PointClickCare ED Optimization

Torrance Memorial Medical Center cuts ED utilization 49% with PointClickCare

Torrance Memorial Medical Center, a 450-bed medical center in California, faced challenges due to limited visibility into patient information, which led to high emergency department utilization and communication inefficiencies across departments. They partnered with PointClickCare to implement its ED Optimization solution to gain real-time insights and improve patient throughput.

PointClickCare's solution provided real-time patient alerts and summarized clinical insights integrated directly into EHR workflows. This allowed Torrance Memorial to significantly improve ED utilization, reducing high-risk patient visits from 4.5 to 2.3 in 90 days and cutting the average ED length of stay from nine to six hours. The implementation also saved over 100 hours of provider time per week previously spent searching for information.

Torrance Memorial Medical Center