Case Study: Tandigm Health achieves greater post-acute visibility and fewer readmissions with PointClickCare PAC Management IQ

Tandigm Health boosts SNF visibility to 95% and cuts readmissions 16.7% with PointClickCare

Tandigm Health, a Philadelphia-based population health management company, faced a challenge due to a lack of real-time visibility into patient stays at skilled nursing facilities (SNFs). This gap, caused by claims data that lagged months behind, prevented proactive intervention, made readmission management and discharge planning reactive, and hindered their ability to build a robust post-acute care network.

PointClickCare implemented its PAC Management IQ solution to provide Tandigm with real-time data and visibility across the care continuum. This enabled Tandigm to track patients, use AI-driven risk scores to prioritize outreach, and intervene earlier. The results included an expansion from 50% to over 95% visibility into SNF stays and a 16.7% reduction in overall readmissions. PointClickCare's solution also helped Tandigm achieve a 4% reduction in readmissions at non-partner facilities and scale their capabilities without adding staff.

Tandigm Health