Case Study: Sutter Health reduces ED utilization and length of stay with PointClickCare ED Optimization

Sutter Health cuts ED utilization and length of stay by 30-40% with PointClickCare

Sutter Health, a community-based not-for-profit health system, faced challenges with high emergency department (ED) utilization and lengthy stays across its 21 locations. Their physicians struggled to quickly access patient histories to identify high-risk individuals, leading to inefficiencies and disparate care approaches. To address this, they partnered with PointClickCare and implemented its ED Optimization service.

PointClickCare's solution provided real-time patient alerts and key clinical data integrated into existing workflows. This empowered Sutter Health's staff to quickly identify complex patients and assess rehospitalization risk. As a result, PointClickCare helped Sutter Health achieve a 30-40% reduction in ED utilization and a 30-40% decrease in ED length of stay, significantly improving care efficiency and outcomes.

Sutter Health