Case Study: Sturdy Memorial Hospital reduces workplace violence with PointClickCare

Sturdy Memorial Hospital cuts assaults by 40% with PointClickCare

Sturdy Memorial Hospital faced the serious challenge of increasing workplace violence, which threatened staff safety and contributed to high turnover and recruitment difficulties, especially in the emergency department. To address this, the hospital partnered with PointClickCare to implement real-time threat assessment alerts within their electronic health record system.

The solution involved PointClickCare's platform flagging patients with a history or risk of violence, triggering immediate alerts to clinicians and security upon registration. This enabled proactive safety measures. As a result, Sturdy Memorial saw fewer recurrent violent incidents, with similar programs at other hospitals reporting a 40% decrease in assaults, helping to protect staff and reduce burnout.

Sturdy Memorial Hospital